1. Account Registration

1.1. When registering for an account, you agree to provide accurate, current, and complete information about yourself.

1.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2. Orders and Payment

2.1. By placing an order through the our website, you acknowledge that you are legally capable of entering into binding contracts and that you are at least 18 years old.

2.2. All orders are subject to acceptance by us and product availability. We reserve the right to refuse any order for any reason.

2.3. Prices for products are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice.

2.4. Payment for all orders must be made in full at the time of purchase. We accept payment via credit cards such as Visa, MasterCard, American Express and Discover.

3. Shipping and Delivery

3.1. We will make reasonable efforts to ship orders promptly, but delivery times may vary depending on the shipping method selected and the destination.

3.2. We are not responsible for delays in shipping or delivery caused by factors beyond our control, including but not limited to natural disasters, weather conditions, and carrier delays.

4. Returns and Refunds

4.1. We offer a 21-day return policy for eligible products. To be eligible for a return, products must be unused, in the same condition in which you received them, and in their original packaging.

4.2. Refunds will be issued to the original form of payment within 7-14 business days of receiving the returned product. Shipping and handling charges are non-refundable.

5. Intellectual Property

5.1. The website and its original content, features, and functionality are owned by Fluff Lashes & LKE, and are protected by international copyright, trademark, and other intellectual property or proprietary rights laws.

6. Limitation of Liability

6.1. In no event shall Fluff Lashes, its directors, employees, representatives, or any other agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of the website.

7. Governing Law and Jurisdiction

7.1. These Terms shall be governed by and construed in accordance with the laws of the province of Quebec, Canada, without regard to its conflict of law provisions.

7.2. Any dispute arising out of or relating to these Terms or the website shall be subject to the exclusive jurisdiction of the courts of Quebec, Canada.

8. Changes to Terms

8.1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. It is your responsibility to review these Terms periodically for changes.

8.2. By continuing to access or use the Website after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the website.